Refund policy

Return & Refund Policy

At EVORA, we stand behind the quality and performance of our products. That’s why we offer a 90-Day Orange-Free Performance Guarantee for all eligible orders.

What Our Guarantee Covers

You are eligible for a full refund if within 90 days:

• The product turns orange or yellow
• The shade does not adapt to your skin tone as promised
• The formula settles into fine lines or creases
• The product causes irritation or breakouts
• You are unsatisfied for any reason

How to Request a Refund

To request a refund, please email us at:

evoracosmatics@gmail.com

Include:

• Your order number
• A short description of the issue
• Photos if applicable

Refunds are processed within 24–72 hours after approval.

Return Shipping

You do not need to return the product to receive a refund unless specifically requested by our support team.

Late or Missing Refunds

If you haven’t received your refund yet, please check with your payment provider or bank first. Processing times may vary depending on your payment method.

Contact

For refund support, contact:
evoracosmatics@gmail.com